Reducing Energy Bill Stress in Aboriginal Social Housing (Dubbo)
***WINNER: 2018 NSW Premier’s Award for Improving Government Services***
To assist Aboriginal social housing tenants with high energy costs, Fourth&Centre designed an energy support program for the NSW Aboriginal Housing Office in partnership with its tenants, responding to direct feedback about tenant needs. Through the program, the AHO installed solar photovoltaic systems and a CSIRO-developed technology in 150 Aboriginal social housing properties in Dubbo, NSW, and provided tenants with education and support in relation to energy bills. Using a successful social procurement strategy, the AHO partnered with two Aboriginal businesses that deeply understood tenant needs and each made significant social value contributions to the program, including recruiting, training and employing 8 local Aboriginal men to work on the solar installations (those men then went on to secure permanent employment at the Dubbo solar farm as a direct result of the training and experience they had received). The program was supported and sponsored by over 40 stakeholders from across the private, public and social sectors.
The results of the program are summarised below.